ETHICAL DILEMMAS OF USING ARTIFICIAL INTELLIGENCE FOR LEADERSHIP IMPROVEMENT
Abstract
Background: Artificial intelligence (AI) is not only a new way to approach technology, to revolutionize the industry, but also a way to change the relational system and especially to improve the leadership of organizations.
Data Sources: A literature search was conducted through Google Scholar, Scopus, and Web of Science (2014-2024) using keyword combinations including: AI, leadership plus ethical dilemma, and in the WOS program the search was performed only in WEB of Science The official documents of decision-making structures at European or global level were also consulted.
Results: The ethical analysis of the problems raised by the use of AI in the field of development of an organization is a useful approach for any organization, whether it is one in the field of business, industry, medico-social or education.
Ethical dilemmas are related, on the one hand, to the introduction of AI in decision-making (which can lead to the perpetuation of prejudices depending on the data on which they have been trained), to elements related to the respect of the confidentiality of the data included in the analysis, but, on the other hand, to the replacement of human decision-making by that taken with the help of AI (the morality of the decisions taken, responsibility for the decisions taken) or by the integration of the principles of non-maleficence and beneficence in the decision-making activity, respectively by the ability versus inability to detect the correctness versus the incorrectness of some decisions.
Conclusions: The research provides information on the ethical approach to the use of artificial intelligence in AI, with a focus on understanding the need to use AI responsibly and assumed and the impact of both positive and negative use of AI, being able to be a tool in understanding the potential of using AI in current practice, in understanding the priorities induced by the use of AI: responsibility, efficiency, success in the context of protecting team members and society as a whole, developing governance regulations based on ethics, empathy, cooperation and interdisciplinarity.
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DOI: https://dx.doi.org/10.21622/MARLOG.2025.14.1.58
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