Elrefaie, Zeina Alaa, Arab Academy for Science, Technology and Maritime Transport (AASTMT), College of Language & Communication, Smart Village, Egypt

• Vol 5, No 2 (2025): ILCC Volume 5, Issue 2, December 2025 - Articles
  Evaluating consumer satisfaction by using chatbots and traditional customer relationship management tools: a comparative study
  Abstract  PDF

Insights into Language, Culture and Communication

E-ISSN: 2812-491X

P-ISSN: 2812-4901

Published by:

Academy Publishing Center (APC)

Arab Academy for Science, Technology and Maritime Transport (AASTMT)

Alexandria, Egypt

ilcc@aast.edu